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Buy 2 Pairs, Get 1 Free โ€” Discount automatically applied ๐ŸŽ

FAQ1

Frequently Asked Questions

Find answers to common questions about our products and services

๐Ÿ“ Sizing & Fit

Let's get you (or your lucky giftee) the perfect fit.

What sizes do your socks come in? +
We keep it simple! Our socks come in two sizes:
โ€ข UK 5-9
โ€ข UK 10-14

Most feet will find their happy place in one of these two.
Are your socks unisex? +
Yes! Our socks are designed for everyone. Cosy feet don't have a gender โ€” just happy toes wrapped in soft merino wool.
How do I know what size to get? +
It's easy! Just use your usual shoe size:
โ€ข UK 5-9 for smaller feet
โ€ข UK 10-14 for larger feet

We also have a handy size chart with UK, EU, and US conversions on each product page. And if you're between sizes? Size up for extra comfort โ€” your feet will thank you.
I'm between sizes โ€” what should I do? +
When in doubt, size up! A little extra room means extra comfort, and our socks are designed to hug your feet gently without feeling tight. You'll be glad you did.
Will they fit wide feet or high arches? +
Absolutely! Our socks are beautifully stretchy and adapt to your feet โ€” whether you have wide feet, high arches, or anything in between. They mould to your shape for a comfortable, custom-like fit.
Will they shrink in the wash? +
Not if you treat them kindly! Follow our care instructions (cold wash, wool detergent, no tumble dryer) and they'll keep their shape beautifully, wash after wash. We've designed them to last.
Do they stay up or slide down? +
They stay put! No awkward tugging or bunching throughout the day. Just pull them on in the morning and forget about them โ€” in the best possible way.

Materials & Fabric

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Care & Washing

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Shipping & Delivery

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Returns & Exchanges

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Gifting & Packaging

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Sustainability & Ethics

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Still have questions?

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